The best-run HOAs don't succeed because of luck.
Behind the scenes, an efficient operation keeps everything ticking over. You'll have proactive professionals arranging events, mowing the lawn, and fixing the street light before you even notice it is broken.
If you have rentals in an HOA community, it's essential to find an experienced management team to oversee them. Here's what to look for when choosing an HOA management company in San Antonio, Texas.
Establish What Your Community Needs
Your first step in choosing an HOA management company is to assess your community's needs. If you have HOA community rentals, the number of rental properties, size, and surrounding amenities will shape your decision.
You need to find a company that is a good match in scope and experience. List your community's essential needs, such as resident satisfaction and managing costs.
Experience
You want an HOA management company with experience in similar communities. That will give them the know-how to deal with the likely issues and tasks they'll encounter.
Focus on finding HOA management teams like ours that are familiar with the local area and have a proven track record overseeing HOAs. That way, you know your rental properties will be in safe hands.
Check the Services on Offer
HOA management teams don't always offer the same services. You need one that matches the types of services required in your HOA.
Perhaps that's landscaping and road maintenance. Or maybe you need someone who can handle the finances, including fee collection and budget management.
You could need a company to plan events. Or you may want a company that does all of these, giving you a more comprehensive suite of services.
Look for a Company With Testimonials
You need more than a company that claims to manage HOAs. You need proof that they can. So before choosing a company, research their background and closely examine any reviews or testimonials.
You could even speak to other HOAs to get their feedback. Due diligence is essential before finalizing any contract.
Find HOA Services That Prioritize Customer Service
You want a responsive and professional HOA management company for you and your tenants. Look for evidence of their communication style and how they handle customer service.
You need a company that always has someone available by phone or email to handle any issue and a team that can politely and promptly return calls.
Review the Fee Structure
All HOA companies will have a different way of handling fees. Some will be at a fixed rate, whereas others will depend on the services. It's essential to understand what's included in any cost to compare like with like.
That way, you can ensure you get value for your money and avoid hidden fees or unexpected expenses.
Rentals In an HOA Community: Finding the Right Support
If you have rentals in an HOA community, you need to find a team with relevant experience. That way, they can hit the ground running and positively impact residents from day one.
PMI First SA Properties is the team that ticks all those boxes.
With extensive HOA experience and a customer-first approach to property management, we can help you make the most of your HOA. Read more about our services in San Antonio, Texas.
