An important part of being a landlord is keeping up with the maintenance of your San Antonio property. In the state of Texas, landlords must reasonable action to repair any issues regarding their property or they may face fines and penalties.
You may wonder whether your property management fees cover things like maintenance coordination and repairs.
Read on to get some detailed insights on maintenance to ensure that you're getting what you pay for.
Maintenance Coordination
At PMI First SA Properties, part of your fees include maintenance coordination, but what does that mean? In a nutshell, it means we work to coordinate between you (the landlord), your tenant, and the vendor or maintenance provider.
Coordinating between all parties makes the entire maintenance process easier, faster, and more streamlined. It's just one of many things we do for property owners regarding maintenance services.
Fast Responses
When a tenant is facing a maintenance issue, they expect and deserve a prompt response. We'll make sure that your tenants and yourself receive quick maintenance support 24 hours a day, seven days a week.
We also offer an after-hours emergency line in case your tenants need service immediately. Any non-emergency requests can easily be made through the online tenant portal. These requests will determine whether a vendor needs to be contacted to make repairs.
If a tenant's air conditioner is broken, they expect to have it fixed as quickly as possible. With our services, you'll not only have happier tenants but also tenants who are likely to renew their lease for years to come.
Communication is Key
Communication is the cornerstone of good, thorough property maintenance coordination. Part of your fees covers the use of the online portal, which keeps you in the know at every stage of a maintenance issue.
You'll get real-time updates and you can access your records any time through the portal if you need to refer to them. Plus, all of your maintenance expenses are included with your monthly owner statements and via the online owner portal for easy access and accounting.
Detailed Reporting
We understand that rental upkeep fees can be overwhelming. We'll negotiate high-quality services to ensure that you get the most reasonable rates possible through our nationwide network of licensed, bonded, and insured suppliers and tradespeople.
Our team reconciles every invoice to ensure that all of the charges are correct and that each repair is priced fairly. No matter what the issue is, there's no maintenance problem too large or too small that we can't handle.
Maintain Your Property the Right Way
From maintenance coordination to checking statuses via our online owner portal, these valuable services are all covered by your property management fees. Remember that when you respond to maintenance issues quickly, your tenants will be happier over the long run.
The team at PMI First SA Properties is here to help you manage your San Antonio property as efficiently as possible, so get in touch with us today to learn more and find out how we can help!
